Hey, I’m Tiffany
I help senior leaders take their most critical, high-stakes initiatives from ambiguous to executed.
My Approach
Collaborative
Relationships are the foundation of effective program management. I invest early in building trust across teams, functions, and leadership levels — so that when priorities compete and timelines get tight, the collaboration holds.
Clarity First
Most programs struggle not because of execution, but because the scope was never truly defined. I start every engagement by getting ruthlessly clear on what we're solving, who owns what, and what done actually looks like.
Steady Under Pressure
High-visibility programs are inherently messy. I bring a calm, structured presence to complexity — keeping teams focused, timelines honest, and leadership informed even when things get hard.
Overview
10+ years turning enterprise initiatives into disciplined, measurable programs — embedded in transformation, operating at the intersection of executive leadership, operations, and business strategy. Experienced in operating at startup pace: building process from scratch, moving with urgency, and adapting quickly without losing rigor.
Why Tiffany?
I Drive Results Across Every Type of Initiative
Successfully owned high-visibility initiatives across Operations, Product, Technology, Finance, Legal, Marketing, and Sales.
Thought Leader, Not Just an Executor
Recognized early as an excellent executor and repeatedly cited as a thought leader, strategic problem-solver, and team mentor. Invested in the long-term strength of the PMO not just my own project outcomes.
Builds Infrastructure That Outlasts the Project
I don’t just manage a project, I build systems that make future work more efficient through SOP’s, Company-wide trainings, & process engineering (current → future state)
Consistently Requested by Name
Project teams, senior leaders, and c-suite consistently ask for me to be the program lead for their projects. I have a high track record of strong results, deep relationships, and delivering consistently
Earns Trust at Every Level of an Organization
reliable, organized, fair, and easy to work with — even under pressure. Turned around strained client relationships, navigated complicated interpersonal team dynamics, and maintained executive confidence throughout
Consistently Exceeds Expectations on Performance Evaluations
Recognized across multiple reviews & reviewers over the last 5 years for cross-functional collaboration, critical thinking, ownership, and initiative
Secure Pegs Anti-Theft Nationwide Rollout
700K+ fixtures
Nationwide deployment across 4,700+ retail locations — 30% reduction in fraud indicators
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Project Portfolio
Returned Mail Enhancements
Cross-functional accountability structure and bi-weekly reporting to surface and resolve recurring client-impacting issues
Kroger Ultimate Endcap Rollout
Multi-phase retail rollout; eliminated Phase I delays through Monday.com boards + RACI governance
Incentives Get Well Project
Issues made visible
Cross-functional accountability structure and bi-weekly reporting to surface and resolve recurring client-impacting issues
Branded Payment Services GTM
New LOB launched
Architected BHN's first bundled services GTM strategy; expanding to all business units + global partners
OOS/OOI Reduction Initiative
Best OOS year ever
Launched IID Substitution automation + 5 process improvements; recognized at SLT level
Qlik Brand Analytics Dashboard
CPAMs can now pull CP data on demand; Phase II external rollout via VAS bundled offerings
Transactional Business Growth Program
1.3 → 4.2 Trustpilot Score Improvement
Marketing, sales re-org, and client site UI/UX overhaul to minimize churn and grow transactional business
Transactional Onboarding Improvements
Days → 30 minutes
KYB automation + TPV risk + catalog enhancements; closed in 3 quarters post-takeover
Recommendations
"Adri is so patient and thoughtful. She helped me highlight my work in a way that makes me so proud of my unique approach to design."
Collette Noll, Collete Noll Interior Design
"Being an e-commerce entrepreneur isn't easy, and Adri gave my products the design direction they needed to become bestsellers."
Sofia Pazari, Sofia Pazari Home Goods
FAQ
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First things first, don't be nervous. We'll start with a free consultation to determine your design needs (and if we'll make great collaborators).
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Pricing is based on both the project's scope and your desired timeline. (I promise fair rates and will always require your approval before we begin).
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Timelines depend on the project, but I generally dedicate up to a month to each client, with the possibility of an extension based on my availability.